Mall Chain Replaces Pet Stores with Adoption Centers

Editor’s note: Our original version of this story included an erroneous reference to a quote from Frank and Vicki Mineo, owners of Puppies ‘N Love. The business is thriving and well, and Vicki says they will continue to provide excellent service and products to customers for the duration of 2012 and beyond.

We stand corrected. In a recent conversation, Vicki explained that their business does not follow the typical pet shop model. In fact, she says they promote the highest standards in animal welfare by committing 100% to the puppies in terms of their health, safety and well-being, by nurturing each individual animal in their care, and they encourage responsible pet ownership through education and knowledge.

Their stores are advocates for spaying and neutering pets. Spaying and neutering is important because it
decreases the number of animals that could eventually become strays and therefore be put into shelters or put to sleep. It also helps stop the transmission of diseases. Research has shown that spayed/neutered pets also live longer,
and may be less likely to roam or become aggressive. To put power behind the cause, Animal Kingdom and Puppies ‘N
Love give customers incentive to spay or neuter by offering a free 20lb bag of dog food.

Animal Kingdom and Puppies ‘N Love are a Phoenix, Arizona based, family owned and operated company that have been in the retail pet business for over 40 years. They have built a reputation for providing quality pets to their customers and standing behind them in every way possible.

  • They have an exclusive Veterinary Evaluation Clinic with an on-staff Veterinarian that is licensed by the Arizona State Board of Veterinary Examiners.
  • They provide the most progressive written health warranty available.
  • Included is a free complete veterinary exam
  • All vaccinations are current at the time of adoption.
  • Each of their puppies carries up to a 4 year hereditary/ congenital warranty

 
What impressed us most was the Homes for Life Pet Placement Program. When is the last time you heard of a pet store that would rehome an unwanted dog?

“We know that our customers have every intention of properly caring for their pets. Occasionally, circumstances arise making it difficult for pet owners to fulfill that obligation. In the event of this unfortunate circumstance, we encourage customers to let Animal Kingdom & Puppies ‘N Love help place their pet through spreading the word through our 100 plus employees, their families and friends, as well as working with local no kill shelters.”

original article continued…

As part of a continued campaign to transition from pet sales to adoptions, the parent company of one of Phoenix’s major mall operators said it will not renew any leases with pet store owners who sell puppies and kittens.

Macerich, owner of Westcor malls in the Phoenix area, said retailers have been told to move to an adoption model or find a new place to do business.

“Our focus is now directed to working with local pet rescue organizations in our communities and pet accessory retailers to serve the needs of our shoppers,” said Melissa Rupp, assistant marketing manager at SanTan Village in Gilbert, a Macerich property.

A shift in public opinion regarding pet sales and welfare has caused retailers to reconsider live animal sales, and a number of independently owned stores across the country have made the transition successfully. But those stores still selling puppies and kittens say this is an unfair policy change.

Animal rights advocates say the switch is not necessarily bad for business, and that offering adoptable pets helps to draw in new customers while raising money for and awareness about animal overpopulation.

“Some people have this stigma around visiting a shelter, they may be sad … and then you offer people this unique setting,” said Arizona Humane Society spokeswoman Bretta Nelson. “It’s more cozy. It’s more homelike.”




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95 comments

  • Visit site
    July 24, 2012 9:55 amPosted 1 year ago
    Yen

    At least something good from Arizona!

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    July 24, 2012 9:55 amPosted 1 year ago
    Tina

    AWESOME!

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    Reply
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    July 24, 2012 9:55 amPosted 1 year ago
    Susan

    It’s A Start…

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    Reply
  • July 24, 2012 9:55 amPosted 1 year ago
    Alexis

    That is an awesome action to take.

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    Reply
  • July 24, 2012 9:56 amPosted 1 year ago
    ShayMarie

    Awesome! gth! I wish we could do away with PETLAND Puppy mills forever!

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    Reply
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    July 24, 2012 9:56 amPosted 1 year ago
    Cynthia

    Good start!

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    Reply
  • July 24, 2012 9:57 amPosted 1 year ago
    Lisa

    Wow.

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    July 24, 2012 9:57 amPosted 1 year ago
    Jennifer

    That is an awesome start!!!

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    Reply
  • July 24, 2012 9:57 amPosted 1 year ago
    Steve

    Yen, what is that supposed to mean? Explain!

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    July 24, 2012 9:57 amPosted 1 year ago
    Lynda

    One down….and many more to go…but, as Susan Fisher said…’it is a start’. ;-]]]

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    July 24, 2012 9:58 amPosted 1 year ago
    Kate

    Definitely a good start. Let’s hope more places follow this lead!

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    Reply
  • July 24, 2012 9:58 amPosted 1 year ago
    Anonymous

    Awesome news!

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    Reply
  • July 24, 2012 9:58 amPosted 1 year ago
    Kristina

    YAY!!!

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    Reply
  • July 24, 2012 9:59 amPosted 1 year ago
    Anonymous

    It’s so amazing that this happening more and more! Our Humane Society Satellite Adoption Center in Coastland Center Mall was once a pet store in Naples, Florida for over 20 years. September will be our one year anniversary! #AdoptDontShop

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  • July 24, 2012 10:00 amPosted 1 year ago
    Susan

    Social consciousness is rising!!

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    July 24, 2012 10:00 amPosted 1 year ago
    Tina

    Thank God!! HOw AWFUL in Florida to see these tiny Puppies in a Glass Cage all Day and longer by themselfes :( (((((((

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    July 24, 2012 10:00 amPosted 1 year ago
    Robin

    Tell Macerich Great Job & Thank You! http://www.macerich.com/contact.aspx

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    July 24, 2012 10:01 amPosted 1 year ago
    Carolyn

    Most of those places are in China. That has never stopped them. Did my own looking on the internet for pet sweaters. They are only pennies when bought in super large quanities.

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  • July 24, 2012 10:01 amPosted 1 year ago
    Myrt

    YAY!!!

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    July 24, 2012 10:02 amPosted 1 year ago
    Lyneane

    Finally !!!!!!

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    Reply
  • July 24, 2012 10:02 amPosted 1 year ago
    Marg

    wonderful,best thing that could have happened.

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  • July 24, 2012 10:02 amPosted 1 year ago
    Tyler

    What I don’t understand is why people buy from those stores still when you have adoption clinics and not only that but breeders who have generally healthier puppies are actually a little cheaper believe it or not.

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      July 24, 2012 8:15 pmPosted 1 year ago
      Denise

      That’s why the public needs to be educated on where dogs from pet stores come from. I know it’s hard for some of us to believe but many still don’t know. Not only that but pet stores are deceiving buyers. They tell them they do not purchase from puppy mills, they get them from breeders. Online I saw one pet store on FB say they get their dogs from USDA licensed breeders. Many animal activists were questioning them and with that answer you had the stores supporters sticking up for them and repeating the same thing. What those people don’t realize is that puppy mills are USDA licensed and they are known as commercial breeders. To me the store owners response just proved where the dogs came from by her choice of words. The public needs to be more informed.

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  • July 24, 2012 10:02 amPosted 1 year ago
    Candie

    I don’t even know how these stores stay open any longer anyway-do people actually go to a pet store looking for animals anymore???? It’s so sad.

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      July 24, 2012 10:09 pmPosted 1 year ago
      Stephanie LOVES her furbabies :)

      Sadly they do…I actually was in a conversation with some people, and one girl said that she had gone to our local pet store (shudder, sigh, scream!!) but she didn’t get a puppy there because it was too expensive. UGH UGH UGH!!! Our local shelter is overflowing with babies and the adoption fees are very, very low.. But someone had a very valid point earlier when they said that shelters can be a very intimidating place for people to go to… there is the general overcrowdedness, smells, and animals that you can’t take home with you which leaves a feeling of sadness even if you do adopt a baby in the end. I can see where the two different environments would make a HUGE difference in foot traffic. I think it’s a wonderful idea and HOPE HOPE HOPE it spreads like wildfire!!!

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    July 24, 2012 10:02 amPosted 1 year ago
    Eleane

    About time they were all doing that! Well done to the mall chain in Arizona!

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    July 24, 2012 10:03 amPosted 1 year ago
    Sharon

    Awesome news!!

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    July 24, 2012 10:03 amPosted 1 year ago
    Elizabeth

    this is great, bringing the animals out into the public that need homes.

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  • July 24, 2012 10:04 amPosted 1 year ago
    Sharon

    should become law!

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    July 24, 2012 10:04 amPosted 1 year ago
    Tinya

    KUDOS!!! :)

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    July 24, 2012 10:06 amPosted 1 year ago
    Michelle

    its about time!

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    Reply
  • July 24, 2012 10:07 amPosted 1 year ago
    Steve

    If there is a NATIONWIDE ban on mall puppy stores and the like, then these bastard over breeder mills will be put out of business. There really needs to be legislation introduced in Congress! Write your local politicians and voice your concerns. Waiting for the “next” person to take action results in no action!

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    July 24, 2012 10:07 amPosted 1 year ago
    Beverly

    One step at a time is better than no steps! Awesome news and maybe other malls will follow suit!

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    July 24, 2012 10:08 amPosted 1 year ago
    Kim

    Fantastic idea!! Hope it spreads like wildfire!!! :-) <3

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  • July 24, 2012 10:09 amPosted 1 year ago
    Jenna

    Fantastic news!!!!

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    Reply
  • July 24, 2012 10:11 amPosted 1 year ago
    Cheryl

    I know there are reasons to put some of these stores out of business but one of my most loved and long living dogs came from a mall pet store. Now I use high. Quality breeders but still not sure punishing the stores is the way to go.

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      July 24, 2012 8:22 pmPosted 1 year ago
      Denise

      It’s nothing against the dogs themselves. The problem is that 98% of dogs in pet stores come from puppy mills. As long as pet stores are in business then puppy mills will be around. The point of all this is to eventually close down all puppy mills. It would be great if a law passed that can shut them all down but doesn’t look like that will happen. So best way now is to hurt their business and that all comes from pet stores. Sure the puppy at the store is cute but what about it’s mother living in deplorable conditions and being overly bred just to provide more puppies.

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    July 24, 2012 10:11 amPosted 1 year ago
    Debbie

    Progress…

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    Reply
  • July 24, 2012 10:12 amPosted 1 year ago
    Harry

    Good news indeed.

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    Reply
  • July 24, 2012 10:13 amPosted 1 year ago
    Phyllis

    Thank GOD

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    July 24, 2012 10:13 amPosted 1 year ago
    Heidi

    Its about time! I have walked out of pet stores when they could not prove to me that the pets for sale are from a reputable AKC breeder. When there are mixed breed pets for sale, and they cant prove it came from the shelter, they are selling puppy mill pets. report them and walk out! Besides AKC breeders dont need pet stores to sell their animals.

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    July 24, 2012 10:14 amPosted 1 year ago
    Kilometers

    I wanted to adopt a dog, but found they were charging $440.00 per for the privilege. Nuts. I could buy a puppy and have a far more committed companion to a dog who has been dispossessed. Sorry, but its too much to save too few. How much were these folk charging? Do they give them to the low income/pensioners/unemployed etc for free?

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      July 24, 2012 8:32 pmPosted 1 year ago
      Denise

      First of all, not all shelters charge that much to adopt a dog. Also, I’m sorry but pet store dogs cost A LOT more. Many are over 1K and when they do deals it will still cost more than $440…another thing you fail to realize is that many places spay/neuter the dog before adopting it out and they are up to date on their vaccines so take that into account. Many places also take care of any medical problems and pay for all the vet bills before the dog goes up for adoption so you are still saving money and paying less than a pet store dog. If you purchase from a pet store you have to take them for shots right away. Most have kennel cough so you’ll prob have to pay to get that treated too. Then pay a couple hundred to spay/neuter your dog since they do not do that. That alone will cost around the same as the adoption fee alone.

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  • July 24, 2012 10:16 amPosted 1 year ago
    Anonymous

    a few malls in our area (NJ) have taken the same stance as well

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  • July 24, 2012 10:20 amPosted 1 year ago
    Kim

    It makes me so happy to see these changes. There is a pet store near me that sells puppies and I know many people who have gotten puppies there. They all say ” He doesn’t sell puppy mill puppies. He only deals with breeders” and my response is always ” Would they tell they got their pups from mills and not everyones definition of breeder is the same”

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  • July 24, 2012 10:25 amPosted 1 year ago
    Bryan

    This is great! In defense of anyone that has purchased an animal from those mall pet stores, they typically don’t know any better. I wouldn’t be surprised if they were first time pet owners who purchased an animal because they couldn’t say no to their child as they walked past the window.

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  • July 24, 2012 10:26 amPosted 1 year ago
    Christine

    Great News

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    Reply
  • July 24, 2012 10:27 amPosted 1 year ago
    Jody

    This makes my heart sing! I work at a veterinary clinic and we see dogs purchased from puppies n luv with numerous health and hereditary issues, such issues don’t come from so called reputable breeders.

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    July 24, 2012 10:27 amPosted 1 year ago
    Karen

    YA-HOO!! Compassion overcomes greed!! Thank you! Small steps start the journey…..

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  • July 24, 2012 10:28 amPosted 1 year ago
    Mari

    Qué bien que se empiece a hacer algo contra la venta y tráfico de animales. El boicot es lo mejor mientras conseguimos que cambien las normativas.

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  • July 24, 2012 10:29 amPosted 1 year ago
    Tara

    Now how do we stop breeders?!

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  • July 24, 2012 10:29 amPosted 1 year ago
    Marjorie

    Yea Arizona!!!

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    July 24, 2012 10:31 amPosted 1 year ago
    Kevin

    fantastic

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    July 24, 2012 10:33 amPosted 1 year ago
    Mari

    About time !!!!

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    July 24, 2012 10:35 amPosted 1 year ago
    Judy

    YEAH!

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    Reply
  • July 24, 2012 10:35 amPosted 1 year ago
    Sophia

    yeahhhhhhhh…There’s a light at the end of the PUPPY MILL tunnel.

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    July 24, 2012 10:37 amPosted 1 year ago
    Sue

    Wonderful!

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    July 24, 2012 10:37 amPosted 1 year ago
    Kelly

    Yes! We need to close all stores that sell puppies and encourage people to adopt instead! Great news!!!

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    July 24, 2012 10:43 amPosted 1 year ago
    Cindy

    woohoo!!!

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    Reply
  • July 24, 2012 10:50 amPosted 1 year ago
    Carlos

    excelent!!!

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    Reply
  • July 24, 2012 10:58 amPosted 1 year ago
    Joyce

    Put an end to this type of animal slave trade! There are plenty of pets available in shelters across the USA and they are wonderful! All my pups have been from shelters and they have been wonderful companions through the years! Adapt a pet and save a life!

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  • July 24, 2012 11:10 amPosted 1 year ago
    Marriel

    this is soooo goood!!!!

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    July 24, 2012 11:11 amPosted 1 year ago
    Kasia

    Yay!

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    Reply
  • July 24, 2012 11:18 amPosted 1 year ago
    Lee

    I am glad. Petco and Petsmart do the same

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    July 24, 2012 11:20 amPosted 1 year ago
    Denise

    this needs to happen at every store!!!! what a differnce in the lives of so many if all stores would have shelter animals<3<3.. we are slowly making it to more and more stores!! this is wonderful<3

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    July 24, 2012 11:24 amPosted 1 year ago
    Nancy

    Finally!!!

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  • July 24, 2012 11:27 amPosted 1 year ago
    Cheryl

    thats wonderful!!!! Now maybe more stores will follow!!

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    July 24, 2012 11:28 amPosted 1 year ago
    Wendy

    We had a good nanny dog from a puppy mill, and another good dog from a pet store. But, we were very lucky. There are so many shelter animals that need to be adopted. How many of these originally came from a pet store or puppy mill, and the owners had changed their minds?
    This is a good move on the mall’s part. If more would just follow this step……

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  • July 24, 2012 11:38 amPosted 1 year ago
    Jo

    well done!!

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    Reply
  • July 24, 2012 11:40 amPosted 1 year ago
    Kevin

    Thank You, Thank YOu, Thank You !

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    July 24, 2012 11:41 amPosted 1 year ago
    Jenn

    Hallelujah!!! I wonder how long it will take the rest to follow suit…

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    July 24, 2012 11:41 amPosted 1 year ago
    Kathy

    It’s about time

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    Reply
  • July 24, 2012 11:42 amPosted 1 year ago
    Martta-Liisa

    Thank you very much for this civilized decision, Mall Chain!

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    Reply
  • July 24, 2012 11:45 amPosted 1 year ago
    Nancy

    Finally – common sense prevails!!

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    July 24, 2012 11:47 amPosted 1 year ago
    Linda

    I like Arizona more every day

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    Reply
  • July 24, 2012 11:49 amPosted 1 year ago
    Bobbye

    Wonderful, wonderful news. Why can’t ALL malls do that?

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    Reply
  • July 24, 2012 11:50 amPosted 1 year ago
    Leticia

    Been hearing much great news for animals lately … so wonderful and gives hope for a change in the world for animals !

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    Reply
  • July 24, 2012 12:01 pmPosted 1 year ago
    Maritza

    Thank you to the owners of the Mall, God bless your hearts! Please fix you pets, there are toooo many and sadly the majority are put to die, lets all be responsible and work to save them all, Vets please have your prices reduce, make payment arrangements to qualify people.

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  • July 24, 2012 12:05 pmPosted 1 year ago
    Jean

    YEAH!!!

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    Reply
  • July 24, 2012 12:05 pmPosted 1 year ago
    Valerie

    Good for them…all unauthorised pet stores should be banned.

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  • July 24, 2012 12:17 pmPosted 1 year ago
    Diane

    a win!!

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    Reply
  • July 24, 2012 12:29 pmPosted 1 year ago
    Anonymous

    This is a good thing, as well as a not so good thing. So where will these dogs go? Hopefully they will not be put down. It kills me when animas are exploited for $$$. https://www.facebook.com/pages/MuttsGoingNuts/413652922001079

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  • July 24, 2012 12:31 pmPosted 1 year ago
    Linda

    Maybe they can become adoption agencies instead.

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    July 24, 2012 12:38 pmPosted 1 year ago
    Terry

    what a wonderful news!!!! the rest should follow this example is the right thing to do!!!!!!

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  • July 24, 2012 12:46 pmPosted 1 year ago
    Donna

    GREAT!

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    Reply
  • July 24, 2012 12:52 pmPosted 1 year ago
    Adriana

    This is wonderful – I had this very idea but did not know who to contact in my township. Glad to see change is coming around.

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  • July 24, 2012 1:08 pmPosted 1 year ago
    Donna

    I actually went in the pet store in SanTan Village in Gilbert and got into a discussion with the woman there (owner? employee?) about puppy mills … her last retort was, “we have to get them somewhere!” Kudos to these mall proprietors!

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  • July 24, 2012 1:20 pmPosted 1 year ago
    Madeline

    Very cool

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  • July 24, 2012 1:35 pmPosted 1 year ago
    Bill

    Smart!

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  • July 24, 2012 1:36 pmPosted 1 year ago
    jessica

    great!

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  • July 24, 2012 1:38 pmPosted 1 year ago
    Tray

    KUDOs to this mall!!! Help save lives NOT kill animal shelter’s chances of finding a forever loving home!

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    July 24, 2012 1:54 pmPosted 1 year ago
    Jeanette

    It is about time

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  • July 24, 2012 1:55 pmPosted 1 year ago
    Patti

    Great.

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    July 24, 2012 2:42 pmPosted 1 year ago
    Cheryl F

    SOMEBODY in Arizona has a heart, a brain, and a commitment – YAYYY and Thank You!

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    July 24, 2012 9:56 pmPosted 1 year ago
    Denise

    Maybe it’s time to starting writing to all the mall in our own states encouraging them to do the same. The mall nearest to me has a no kill shelter to adopt dogs. Gonna find out what other malls around my area have pet stores.

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