Chicken Jerky Manufacturer Offers Money to Dog Owners in Exchange for Silence

When a Florida woman’s dog became ill after consuming Waggin’ Train Chicken Tenders, the company offered to pay half of her vet bill – but only if she would sign a confidentiality agreement.

Helene Dollinger says she recently bought Waggin’ Train Jerky Tenders for her standard poodles, Duv and Ari, and Duv became seriously ill shortly after consuming the dried treats.

“Blood was pouring out of his rectum,” she said.

Dollinger rushed Duv to her veterinarian: the sickened dog spent the following two weeks in recovery. After Duv’s illness, Dollinger called Waggin’ Treats to notify the company of the incident.  The company agreed to pay half of her $300 veterinarian bill – as long as she was willing to keep quiet about it.

She was offered a confidentiality agreement and told to sign it in exchange for the check.

“Ms. Dollinger agrees that she, her spouse or partner, family members and veterinarian agree to keep this release and the incident it addresses in confidence and make no public statements as to either,” read the company’s letter.

But this dog lover says her priority was never money – it was consumer safety. Rather than accept money to be quiet, she says she wants every dog owner to know about the risks of feeding tainted treats.  “I ripped up their check and I sent it back and I told (them) to stuff it,” she said.

When questioned about the incident, a company spokesman claimed that there was no record of Dollinger’s complaint.

106 thoughts on “Chicken Jerky Manufacturer Offers Money to Dog Owners in Exchange for Silence

  1. We used to feed our dogs the Waggin’ Train treats but not anymore. I do wish that they would be pulled from shelves. But money is at the root of this. It is a shame. Please don’t feed these killer snacks to any dog. Good luck to the dogs out there I hope that more people will stop buying the chicken jerky. Good for Mrs. Dollinger and I am sure the company’s denial is a lie. I am glad her dog made it.

  2. Thank god she didn’t keep silent. It’s horrible that her dog died, I wouldn’t know what to do with myself. She is saving so many dogs by speaking about this. And seriously half of a vet bill doesn’t not replace her little love. What jerks Waggin Treats are. I hope they finally have to go out of business and soon. I still see this crap on the shelves at stores. It p*sses me off.

  3. I am thanking you from the bottom of my heart as tears roll down my cheek for not accepting this bribe to be quiet. If I had know of the poison from these chicken treats my little girl Lacey would still be with me!! Her kidneys shut down 4 days of her 4th birthday and she loved these treats. Had I only known then what I do now??? PLEASE, PLEASE keep spreading the word. I too wrote to the company only to be told it wasn’t their brand. SURPRISE

    1. Cathy, everyone knows it’s “PURINA/NESTLE’S” and it’s not just the jerky treats, ck out the Waggin’ Train site on facebook, nothing but poor pet owners pleading with this corporation to pull products from the shelves
      that are killing our beloved pets. It’s disgusting and to tell people who have
      lost their babies to “call and we’ll discuss it” is an insult to our intelligence.

      Ever heard of Class Action Law Suits?????

    2. Cathy, I am so sorry you lost your little girl. What this company has done is criminal. They are preying on unsuspecting buyers and should be put out of business. I am so sorry your little Lacey was a victim of such horrific corporate greed.

      You are in my thoughts.

    3. I know of your pain. I had to put my sheltie to sleep because of kidney failure. That was her favorite treat. If I would of known, she would still be with me. She went two month ago.

  4. Don’t feed your dogs anything that’s not made in the USA right now. The chicken jerky treats that are made out of country are making dogs sick. It’s not just this brand.

    1. I found one of these treats at the local dollar store. I recognized it from another article that these were the dangerous kind and I looked to see if they were truly made in China. The only thing I saw on the bag was “This is an American owned company.” I found it VERY conniving.

  5. Why are they still on U.S. store shelves? My dog is suffering from kidney failure and a shortened life because of this.

  6. My dog almost died in November of 2011 from these treats made in China. TrueChews are made in the US, by Tyson and I recommend them.

  7. These are still all over the shelves in every corporate store I have gone to; CVS, Walgreen’s, etc. WTF?

  8. Feed your dog raw meat you buy at the grocery store. Raw chicken and turkey wings and necks – they love it and it will not harm them – only cooked bones are dangerous to dogs.

  9. There is so much out there thats bad for them. Our dog choked on a dental chew our vet sold us that looked like rawhide. He said even if she swallowed it whole it would dissolve. Twice i had to pull one from her throat.

  10. HALF of her vet bill???? Well wasn’t that generous of them. And the don’t tell anyone part…..that would make me announce it to the world. Good for you, Helene!!!

  11. One of my dogs got ill last week and almost died. I think it is from the canyon creek Chicken jerky treats.These treats are made in China and I was told that there is a chemical that is in the chicken causing some dogs to get sick. I was told that people were returning these treats to the store.

    1. Many of the cases I know of were sample packs distributed free in bags of dog food. Like a prize in a box of cracker jacks. 🙁

      1. A sample bad came in my dog’s bag of food also. I just threw it out. It makes me so mad that with all this they are still in stores!

  12. Why is this company still in business !!!!!!!!!! Good snacks for dawgs….puree beef liver, mix it with wheat flour and corn meal and bake it !!! I want to put these people out of business , they are selling food that will KILL your dawg !!!!!

  13. We fed the wagon train chicken jerky to our dog for a long time and never had a problem but as soon as all this mess started coming out a few months ago we stopped and got new made in the USofA treats….

    1. Obviously these treats bother some dogs and some they do not for whatever reason. I only fed my dogs 2 one day and by the next day one of my dogs had mild diarahea and the other one had explosive diarahea and vomiting for over 48 hours. Now she is having urine accidents. I knew that the treats were the only thing different and so on a hunch I looked it up. I don’t know why some dogs have such a severe reaction but I think it is terrible that American stores like Albertson’s still sell the treats. I also saw them at Petco the other day and tried to tell the manager my experience but you could tell that she smirk smile on her face and looking at me like I was crazy.

  14. I’m glad that her dogs are okay, I think there should be a class action suit against this company. NEVER, EVER BUY FOOD MADE IN CHINA!

  15. so glad she came forward and we all should post it! Hard earned money now a days and this company wants to throw away dog’s health and peoples money!

  16. look at the protein level in this treat…unless you have an active dog…I mean ACTIVE!!!!! your pup does not need a lot of protein….I over dosed my german shepherd on treat because of the protein levels she was getting…she went into a seizure….her treats now consist of dry doggie bones and no rawhide!

    1. The amount of protein is staggering…..too much of it will cause kidney failure……and corn should never be fed to dogs.

  17. This is the problem with uneducated consumers and the mass market. People but items for their pets that they wouldn’t eat. Well USA consumers wake up and start giving you pets human grade food and treats made in the USA. And stop feeding your dogs crappy food. there are companies with high quality food and treats that have never had recalls. Spend the extra money on your pets, they are your family and rely on YOU to make their meal and treat choices!

  18. I have feed the wagon train treats to my dogs in the past, but not on a regular basis. Makes me almost sick now to know they could have killed them.

  19. The scary thing is that this came out back in 2007, and it is still going on! We started making our own back in 2008 and due to demand, it became a small business. We now sell our US made chicken jerky all around the country through our website and in several stores in the Northeast. TriPom Chews or http://www.TriPomChews.com

  20. I make homemade treats for my pups way safer.there favorite is rice crispys with peanut butter instead of marshmallow and rolled in coconut flakes.

  21. I knew about this weeks ago. My mom immediately stopped feeding them to Roxy but our store still sells them!! wtf people… and I get upset every time I see a customer go by with them in their cart! I want to run after them and tell them to stop!

    1. So what keeps you from telling them that you know they are toxic? don’t be shy, stand up for those who can’t speak themselves….talk to store managers and customers !!!!

  22. BUY AMERICAN only people and then you still have to find out if any of the ingredients are imported..labeling laws are despicable!

  23. I am astounded to hear the majority feeds their dogs crap! I’m w/Sherry G. Spend the extra money & buy quality treats for your so called best friend! If anything…live & learn!

  24. That’s not good and nor is it good to see the product still on the shelves!!! So glad I’ve never fed it to my precious boy!!

  25. I’m still upset that as many times as this has been in the media that stores are still selling them!

  26. Lost our dog Millie a little over a month ago she would have been 2 years old this July. We were not aware that milos chicken jerky treats would lead to her chronic kidney failure. Del Monte is the manufacture of milos it is still available at your local supermarket and pet food stores even though there are FDA warnings out about the products. Do not feed your dogs treats made in china!!!

  27. Waggin Train, Canyon Creek Ranch & Milo’s Kitchen are all owned by the same company. I believe that company is Del Monte/Purina.

  28. They don’t want their name on the product because they want people to believe these brands are “higher quality”.

  29. I called them when my dogs got sick and they said that their treats met all standards and they were committed to healthy treats for my pets. They didn’t offer to pay any of my vet bills. 🙁 I am very consumer concious now about MADE IN THE USA when it comes to my dog’s treats and food.

  30. We have used their jerky treats for a while now, but stopped when we haerd about the recall. Shame on them.

  31. Oh hell no, I would be tellin everyone! I saw it all over the Internet and I took mine back and told all the cashiers. Glad her dogs are okay.

  32. I no longer give these treats to my dog due to the risk of death. My dog is so sad as these are her favorite but the risk isn’t worth it. Shame on you Waggin Train!

  33. I told the lady in charge of dog food at Walmart in Austin Texas and they refused to take it off the shelf. I told everyone in the area

    1. Costco will take them back even if the bag has been opened. I took mine back (when this first broke over 2 years ago). This is not new, it’s been in the media for years. I am just surprised people are still buying this crap. SPECIALLY with the melamine recall of pet foods and treats that happened over 5 years ago. STOP BUYING CHEAP CRAP FROM CHINA PEPOLE AND GO THE EXTRA COUPLE OF BUCKS TO BUY MADE IN AMERICA. There are PLENTY of pet treats and toys on the shelves that are made in America..you just have to take a few minutes to check the packages. So..DO IT.

  34. I find this hard to believe!! Be very careful..this could land you in the middle of a very messy lawsuit!!

  35. Walgreens in Midland TX (on E Wadley) still has it on their shelves! I told mgmt about the horrible health issues caused by this product and said that I ‘believed’ they had been recalled but reguardless the product was killing pets. They acted very concerned but it’s still on the shelves! (I hid it though)

  36. I make chicken jerky now & only feed my dog foods that are organic, produced in the US, and that I’ve thoroughly researched. I spend more, but I don’t care … I’ll do without something to make sure my girl is safe!

    1. you can buy some that are made in this country (or make them)…try doctors foster and smith online.

      1. My husband bought some treats from Foster and Smith and they were made in China. I’m glad I checked before they were fed. I sent them back for a refund and included a note requesting them not to sell edibles made in China, or at least indicate country of origin in the catalog.

  37. These companies wont take anything off the shelves unless there is proof that these treats are making pets ill. (Which I believe is morally wrong of them to do, but I don’t run the companies)…They would lose too much money. The government has tested the treats and “They can’t find anything that would be making pets ill”.
    I had given my dog the Canyon creek Ranch chicken jerky on occassion but suddenly he started vomiting. I stopped giving him the treats and he magically stopped vomiting! I had him checked by a vet and Thank God he is ok. He will NEVER get another treat that isnt made in the USA EVER AGAIN!!!

  38. I used to give these to my dogs and pups. Health problems arose with several of them that confused me at the time. I now know that it was this product. Thankfully I became aware soon enough to stop giving this to my pets.

  39. Anything made in China, meant to be ingested by an animal or human, is automatically listed as either poison or suspicious. The Chinese have no scruples or moral compass to control their actions, as proven to me by the melamine incident. They are simply driven by greed, solely the pursuit of money at any cost.
    This is why my pets only eat food that is 100% sourced in the UNITED STATES, and does not contain even particulate from that evil country.

  40. The FDA has been running tests on these products and cannot find what is making animals sick or killing them. Since they can find No poison in the treats, they can’t FORCE a recall on them. The company would have to make a voluntary recall to totally remove them from the shelves. That is why you still see them on the store shelves because NO RECALL has been made. The Company Wagon Train Refuses to the do the moral and ethical thing and make a total Voluntary Recall of their products.

  41. Has anyone else noticed Chewmasters has redesigned the bag of their chicken jerky treats (carried at Costco and other locations) so it doesn’t say “Made in China” any more?

    On the other hand, there’s something not right about this story. Big companies either compensate or they don’t. They are all about liability, which they would be admitting if they gave her $300. or 3 cents. And that vet bill in the story is way off. Last emergency trip to the vet cost me $500 and we were only there two hours. (Full recovery, one x-ray and one enema later. 😉

    1. they dnt charge by how long you are there unless its overnite and some vets can be really cheap. mostly older ones. i took my dogs to an older vet for all of there shots and it cost me 20.00. he only practiced on sat because he retired but stayd open that day to help people.plus they have programs out there that will help older people w their vet bills and even pet insurance. if other people also are having problems i dont find anthing wrong w her story. heck if she would be lying big deal at lest her story is helping other. i didnt notice the bag change does it say where it was made still, but a differ way? thats so wrong. you would think that info would be made where you couldnt mistake it. ya know what i mean 🙂

  42. I use to give these to my Min Pin Pincher Brody who I Love with all my heart and he started getting very sick with blood in his stool and vomiting and the shakes and became very weak, but fortunately I did some research and found that these Waggin Train chicken jerky treats which moved to China were making dogs sick and killing them with the same exact illness and as soon as I stopped those treats he recovered. We now make our own doggie treats and he loves them. We could have been very unfortunate and lost our Loving pets like others and I even complained to the Manager at Wal-Mart to please remove the items off the selves to no avail. I hope those who lost there Loving pets sue the shit out of these money hungry non-caring companies.

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