Dutch Airline KLM Starts New Lost and Found Program

“Our main goal is to return items to the owner as fast as possible,” said Sandra List. She’s a member of KLM’s new “Team Lost and Found.”

9.24.14 - Dutch Airline KLM Starts New Lost and Found Program

No one likes that feeling.  Getting off an airplane in a busy terminal, only to realize you left something onboard.  Dutch airline KLM has come up with a new, and much cuter way to return forgotten item to their rightful owners, and it may cause people to accidentally forget stuff, on purpose.

They have started using an adorable little Beagle, complete with identifying vest, to literally sniff out the owners of the forgotten items.  So, if you every find yourself in the terminal at Amsterdam’s Schiphol Airport and realize your iPhone is still on the plane, just wait, and you may see it whizzing by strapped to a dog.

A press release issued by the airline on Tuesday states that they have been successful about 80% of the time in returning items to forgetful travelers.  Everything from smartphones to stuffed animals has been given back to people all thanks to the tireless work of Sherlock.

“Our main goal is to return items to the owner as fast as possible,” said Sandra List.  She’s a member of KLM’s new “Team Lost and Found.”  Using a mix of social media, and this amazing little dog, they have found great success.

46 thoughts on “Dutch Airline KLM Starts New Lost and Found Program

  1. Only makes me prefer KLM over any other airline even more. Seriously, they are great, now with this lovely addition I wanna forget pretty much everything I can any time I fly.

  2. I told my uncle his fiancee should hunt this dog down next time she flies and give it lots of logins. She uses KLM to fly back and forth from England to USA.

  3. Clarianne Asuncion you would purposely leave things on the plane just so you could see this lil guy!!

  4. Interesting, seems to be a necessary campaign for them. When my human and me (in cabin luggage) flew with KLM they were not dog friendly at all. We will never take this airline again!

  5. We flew our dog from The Netherlands to Chicago and the KLM ground crew was fabulous. Very dog friendly, like most Dutch people.

  6. Great ad, love the Beagle. Such smart, energetic dogs. Wouldn’t that really make you fly an airline. Instead of nasty people taking their shoes and shirts off, a nice beagle visit. You do remember Snoopy was a Beagle.

Leave a Reply

Your email address will not be published.