Grand Junction IRS Office Denies Service Dog Access on Camera

Life With Dogs is reader-supported. We may earn a small commission through products purchased using links on this page.

A troubling new report from Colorado includes video footage of an IRS office in Grand Junction flatly denying access to a man and his service dog.

News cameras were rolling when the Grand Junction IRS office blocked a handicapped man and his service dog from entering the building. John Wright made two attempts to pick up forms from the IRS with his service dog and was denied each time. The IRS claims they would’ve allowed Wright and his dog access during his first attempt if he had clearly divulged that it was a service dog.

On his second visit, he did. Footage shows Wright displaying a dog vest reading “service dog” for the security guard and IRS employees standing nearby, who still refused to let him in. While access guidelines do not call for dogs to be marked, Wright had already disclosed the K9 vest.

“She just started yelling, ‘Get that dog out of here,'” says Wright, who suffers from post concussive syndrome and has had service dogs since 2002. “She (his dog) alerts me for symptoms of post concussive syndrome which is dizziness, disorientation, extreme headaches and loss of sight.”

Wright called police out of desperation, and was eventually permitted to enter the IRS office and pick up his tax forms. “They think they can stomp all over disabled people’s rights… but they expect everybody to follow all of their laws and regulations,” says Wright.

The American Disabilities Act requires businesses to allow easy access to handicapped customers and their dogs, without the need to show identification or proof of status.

Life With Dogs post end paw print

40 thoughts on “Grand Junction IRS Office Denies Service Dog Access on Camera”

  1. I wish they explained what other ‘dealings’ they were. Did they have to help him gain access at other places? Because if so, I’d say people are judging that dog by the way she looks. So what if she’s not a lab or a golden? Shame on them.
    Meanwhile, I pass people in expensive shoes and coats walking through Lowes with their Yorkies in cute little bags or in the cart. Something tells me those little glittery-collared dogs are NOT service dogs, yet their owners must think the No Dogs rule doesn’t apply to dogs that don’t walk on the floor?
    Sorry, I probably upset some people here. But if you’re going shopping, and you are blessed to be healthy enough to not need a service dog… leave your pet at home.

    Reply
  2. I have similiar problems here in Lake County, CO. Only backdoor access to handicapped access to the social services offices. Guess disabled people aren’t considered as important as able bodied people

    Reply
  3. I have similiar problems here in Lake County, CO. Only backdoor access to handicapped access to the social services offices. Guess disabled people aren’t considered as important as able bodied people

    Reply
  4. I agree that they are probably judging the dog by the way it looks. I wonder if they would be more likely to let him in if he had the vest actually ON the dog, even though it is not required.

    Reply

Leave a Comment